The Call Experts project consisted of a complete demolition and interior upfit of an existing building and neighboring building in order to create a large call center, training room, and kitchenette/breakroom. The overall design intent was to engage workers in the space through bright colors, employee gathering areas, and modern design elements. To expand their space, a new entry point was created between the existing building and the neighboring building. Coordination of HVAC, existing structure, acoustics, IT, and lighting was an important factor in the ceiling design. The honeycomb ceiling structure provides sound absorption while also creating a unique design element in the large call center. The bright blue and yellow color scheme is brought through finish selections of carpet, tile, paint, and cabinetry.